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COVID-19 Protocols

We value your health as our top priority. Many of you have growing concerns about COVID-19 (Coronavirus). We would like to share the protective measures we are taking and some useful information about the virus.

Your Next Appointment:

At this time, we cannot allow patients to bring guests to appointments. This includes children. Thank you for helping us protect your fellow patients, our employees and the community.

Please do not arrive to our office sick! We are a well clinic only. If you have an upcoming appointment with us and you are running a fever, please call us and we will be happy to reschedule your appointment.

Face coverings: We encourage you to wear facemasks or cloth face coverings. The CDC recommends for all people - sick or well - to use cloth face coverings in public settings where other social distancing measures are difficult to maintain (for example, in exam rooms). We strongly encourage you to wear one if you have an ultrasound appointment, as our sonographers are in close proximity to you for an extended period of time. The US Surgeon General created a short, 45-second video on how to make a face covering out of everyday items around the house.

Daily Precautions at our Practice:

  • As a first line of defense, we locked the door to our main entrance. We did this to reduce the traffic through our lobbies, because people use our front entrance as a shortcut to other offices within the Azalea Building. To protect our patients and staff, so that every one can practice healthy social distancing, we closed that entrance. Patients will need to enter through the TMH Dozier Atrium; take a right into the Azalea Building, and take the Azalea Building elevators to the Second Floor.   
     
  • The second tier of screening occurs during the check-in process. Before we admit patients into the lobbies, we require them to pass through screening stations. We take each patient's temperature and have them complete a screening form that includes health, travel and exposure questions.  
     
  • We are maintaining our high standards of cleaning protocols and have increased the frequency of sanitation efforts. Although too numerous to mention them all, these protocols include thorough hand washing before handling medical equipment or patient documents, before and after touching patients, and after visiting the restroom. Our clinical staff sanitize exam tables and medical equipment before patients enter the exam room. We are taking efforts to limit the traffic through our lobbies and have removed all toys and magazines.

New Employee Policies:

We placed into effect special travel and wellness policies for all our employees. Any employee exhibiting signs or symptoms of illness or who is exposed to COVID-19 is sent home immediately.

Moving Forward:

We continue to closely monitor the outbreak and any updates that may affect your health. You will hear from us again if we need to take further safety measures for you or your care team. For more information about COVID-19, please visit the CDC website.  

Thank you for your continued trust in us! We look forward to seeing you at your next appointment. 

Please take care,

Your North Florida Women's Care Team    

Updated: May 6, 2020

Posted on March 19, 2020

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